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Printing: “Required resources” documents

This manual shows how to print a document with a “Required Resources” message.
If you want to print on your own paper, read the manual “Printing via manual feed”.

  • Step 1

    Press the “View Active Jobs” button to view document(s) for which the resources are needed.

  • Step 2

    Press the line with the job status “Held: Resources Required”.

  • Step 3

    A menu appears in which you have the option to delete your assignment, but also the “Print on Alternate paper” option. Choose this option.

  • Step 4

    You can now choose a tray from which you want to print your document. Note that tray 1 contains A3 and 2, 3 and 4 containts A4 paper. Then press “OK” and your document will be printed.

     

    Everything will be scaled. So if your original document is larger than A4 and you choose tray 2, 3 or 4 (A4 paper), everything will be scaled without losing information. When enlarging, this also happens.

  • FAQ

    If you press details in the “Resources required” screen, you can see what causes your “resources required” message.

    Usually, this will be the size of the paper, but in this example you will see a print job explicitly printed to (an empty) tray 3 instead of automatic paper selection.
    With “Automatic paper selection” in the print job, this would not happen.

     

    If you see the red screen with the printer because you pressed “close” in step 1, it looks like printing is going to print, but in fact it’s waiting for the needed resources. Press the “Home” button to close the screen or load your paper in the manual input tray.

     

    “Required resources” means that something needed to print the job is not available in the printer.

    This may be because the printer has no (requested) staples or requested paper (A3 or A4), or the print job has been specified with a deviant format/type/color, or the document itself has a deviant format (no A3 or A4).

Last modified: 11/09/2019

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