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Manuals ITS

Starleaf: installation

This manual shows you how to install Starleaf on your computer. Once installed, make sure to add the Starleaf add-in for Outlook. Starleaf also has a Support Centre of its…

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Starleaf: create a meeting/lecture

This manual shows you how you can create a Starleaf meeting in Outlook. Video conferencing in Starleaf is suitable for digital meetings and distance teaching. To create a meeting, Starleaf…

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Teams: online classes (Student)

If you’re a student at the UU you can follow online classes. These instructions contain five sections: Part 1: Installing Teams Part 2: Opening Teams and signing in Part 3:…

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Teams: online classes (Teacher)

This manual is meant for teachers who want to give online lectures and classes. The instruction below is divided in 5 parts: Part 1: making a new Team (class) Part…

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Teams for education

Teams is an application you can use to teach or participate in an online class.   Are you a teacher? Click here for the instructions for teaching a class via…

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Teams: chat and work together

Teams is a Microsoft application you can use to work together, chat with colleagues and  share files. Everyone at the UU with an Office 365 account has access to this…

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Outlook: book a meeting room

This manual describes how to book a meeting room in Outlook This manual uses Outlook 365. The steps and screenshots may differ if you use a different version.

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Two-factor authentication: FAQ

Two-factor authentication (also known as 2FA) is an extra security measure used to protect UU’s data and apps. In this FAQ, you can find solutions to common 2FA issues. This…

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Non-Personal Mailbox: Mail (macOS)

In this manual you can read how to configure a non-personal mailbox on a macOS system using Mail. A non-personal mailbox can be a group or department mailbox for example….

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Encrypted hard drive

This manual explains the use of the Ewent EW7040 encrypted hard drive cover. This manual consist of 4 parts: general use, drive encryption, initializing the drive and changing the password….

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Encrypted USB stick

This manual explains the use and functions of the Kingston datatraveler 2000: an encrypted USB-stick that allows you to save data in a secure way. Daily use In order to…

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OneDrive for Business on Mac

This manual explains how to configure OneDrive for Business for Utrecht University staff and students. OneDrive provides 1TB of storage per account.

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U- and O-drive on macOS (SMB)

This manual describes how you can connect to Utrecht University network drives on a macOS device. You need an active internet connection to be able to do this. To connect…

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Printers: the location of all Xerox printers

The location information of all Xerox printers is listed here. The buildings with the associated Xerox Multifunctional printers are listed per area (Utrecht city centre, University College Utrecht, Other and…

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OneDrive for Business for Windows 10

When using a Windows 10 computer as a Utrecht University student or employee you can use Onedrive for Business. Onedrive provides 1 TB or storage per account. In this manual…

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Solis-Mac

All Macs supplied by the University of Utrecht are so-called Solis-macs. This means that they are automatically connected to the central managed Mac network of ITS. The advantage of this…

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Laptop UU: Settings change

Why are we making a change? Over the past months it has become apparent that the performance of UU laptops leaves much to be desired, especially when working from home…

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SURFfilesender

SURFfilesender offers the possibility to securely send files that exceed the maximum message size that is allowed by Solis-mail and UU-Gmail. This can be messages that include large files with…

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VPN on macOS

This manual for macOS users describes how to reach your files on the network drives (U- and O-drive) of the University of Utrecht when you are at home or on…

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Software installation

This manual describes how you can install the software you need from the Software Center on your UU laptop or PC. In the Software Center you can find all the…

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Regional settings adjustment

This tool allows you to choose your preferred regional setting, this has effect on the “Decimal Symbol” and the “Digit grouping symbol”. The “List separator” (this is always the semicolon)…

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MyPhD for Candidates

MyPhD is the application to register en follow PhD tracks. Registration Registering in MyPhD: PhD candidates are required to register in the university-wide PhD-candidate tracking system MyPhD before a PhD…

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MyPhD for Supervisors

MyPhD is the application to register en follow PhD tracks. The use of paper forms with signatures has come to an end. Several approvals will have to be given via…

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Non-personal mailbox: Android

This manual describes how to add a non-personal mailbox (shared mailbox) on your Android device. Actual steps may differ slightly per device and app.

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Bitlocker to Go

This manual describes how to activate and use Bitlocker To Go on an ITS managed Windows 10 workplace.

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SAP-IM: Purchase invoice

SAP Invoice Management SAP-IM is the name of the program used to send invoices and expense claims from non –UU employees to the faculties and service departments for checking and…

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Printers (old): Print on a (own) Mac

This instruction guide describes how to install the driver and print on your Mac device to the UU multifunctional printers. Requirements OSX 10.6 or higher Xerox WorkCentre 7855 driver You’re…

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MyWorkplace: Windows 10

When you are a student at the University of Utrecht you have access to a variety of (free) software available through MyWorkplace. You will find more information about the available…

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Citrix Workspace installation

Citrix Workspace is a little piece of software that has to be installed on your device in order to make use of MyWorkplace. Therefore, the installation of the Citrix Workspace…

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OSIRIS lecturer / supervisor

Getting started Log on via www.uu.nl/osirisdocent (for lecturers) or www.uu.nl/osirisbegeleider(for supervisors). An instruction to get started quickly can be found in the Quick Overview. Do you need more instructions? Take a…

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Laptop UU: first time use

When you start to use your new University Windows 10 laptop, there are several things you have to take into account. These instructions describe what you can do to make…

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Vetware: thuiswerken

Je kunt thuis- of mobiel werken met Vetware via RemoteApps. Wanneer je één van de onderstaande handleidingen hebt gevolgd, kun je Vetware starten. Medewerkers en Studenten van de UU Heb…

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Vetware: Quick start guide

This manual describes how to make a quick start with Vetware – on your Solis-workspace (UU computer). Vetware is an application used by the faculty of veterinary medicine.

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RemoteApps: remote working (Windows)

This manual describes how you can use RemoteApps as an employee of the Utrecht University. RemoteApps is used to start applications from any computer, wherever you are. It does not matter whether…

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MyTimetable in Outlook Exchange

This manual describes how teachers can connect MyTimetable to their personal Outlook Calendar.  When you connect MyTimetable to Microsoft Exchange, all activities in MyTimetable will become appointments in your Outlook Calendar….

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Eduroam FAQ

In this FAQ you will find tips when you experience problems connecting to eduroam.

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File encryption (Bitlocker)

Bitlocker is Microsoft software that encrypts different types of data storage. This software protects your hard drive but can also be used to protect and encrypt data on portable data…

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Science ICT-Bèta wiki

Manuals and information specific for the Faculty of Science can be found on the ICT-Bèta site. The site can be reached directly from within the UU domain; from outside, login…

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Solismail on macOS (Mail)

This manual describes how to set up your e-mail (Solis mail), contacts and calendar on your Mac using the default mail program. Do you have Microsoft Office with Outlook on…

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Password forgotten/change

You can change the password that belongs to your Solis-id (and to your UU email address) yourself in case you have forgotten your password or if you want to renew…

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Printers (old): the basic functions

This manual describes how to use the basic functions of a multifunctional. All over the University you can find so-called “Multifunctionals” (type of XEROX WorkCentre 7855). There is no difference between…

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Office 365 for your home PC

Are you an employee or student at Utrecht University? Then you may use Office 365 for free. Use Microsoft Office 365 Pro Plus (Word, Excel, PowerPoint and Skpe) With a licence…

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CtrlWORK on your UU computer

To prevent RSI (complaints of arm, neck and shoulder, also known as ‘KANS’), the university provides the software CtrlWORK. CtrlWORK can help prevent both physical fatigue and mental fatigue. Below…

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Solismail on Android

This instruction guide describes how to configure Solismail (email, contacts and agenda) on an Android tablet or smartphone. The screenshots are made with a Samsung S8 phone with Android 9.0…

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Snipping Tool (Windows 7 or higher)

With Windows Snipping Tool you are able to make screenshots. Below, a brief explanation and its possibilities. You may also watch this short movie with instructions to do so.

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Printers (old): Add printer on an UU PC

Version 30-1-2020 Are you an employee and have you never used the central multifunctional printers or you want to add another printer? This requires a one-time installation. Below, you will…

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Printers (old): FAQ

The university has multifunctional printers (MFPs) all across the campus, which allow you to print, copy and scan. For all locations with a MFP please see this overview. In addition…

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Gmail as primary e-mailaddress

If you are a student and you start working at Utrecht University in addition to your studies (an employee appointment), you will receive a new email address. It ends with…

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Gmail: IMAP settings

We recommend users to use the Gmail-app on mobile devices such as smartphones and tablets (downloadable via the Google Playstore or the Appstore). In that case, you won’t have to…

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Solismail via Outlook 365

Solismail on your own PC or laptop is only available for employees. Please note that there is no need to install this at a University computer and that this is…

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Eduroam on Windows 10

This instruction guide describes how to connect your Windows 10 laptop to the wireless network eduroam for the first time. If instead you have problems with your connection to eduroam…

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U and O drive on Mac (WebDAV)

At the moment, you may experience problems using WebDAV. Files that have been copied or moved, may be ’empty’ (size: 0 KB). Please verify that copied or moved files are…

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U and O drive on Windows (WebDAV)

At the moment, you may experience problems using WebDAV. Files that have been copied or moved, may be ’empty’ (size: 0 KB). Please verify that copied or moved files are…

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U and O drive on iPhone/iPad (VPN)*

This manual describes how you can open the files on your Utrecht University network drives using an iPad or iPhone. There are two applications (apps) you will need to do…

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Printers (old): Print via e-mail

This instruction describes how to print from a mobile device (laptop, tablet and smartphone) on the FollowMe Xerox printer at the Utrecht University. Printing from your iPhone/Smartphone or iPad/Tablet? Use…

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Printers (old): Scan job assembly

This guide describes how to work with the Xerox job assembly feature. With this feature, you can combine multiple scans into one single PDF file. Normally the printer sends separate…

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Printers (old): Print on Ubuntu

This instruction guide describes how to print on your Ubuntu (version 14.10) laptop to the UU multifunctional printers. Do you have another distro of linux, screenshots and menus may differ.

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Eduroam on macOS

This instruction guide describes how to connect your Mac to the wireless network eduroam. There are several versions of macOS. In this manual, macOS version 10.9 (Mavericks) is used as…

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