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Manuals ITS

Urkund: plagiarism detection

Urkund is the plagiarism detection tool of Utrecht University. Urkund can be used standalone and within Blackboard. We’re also working on an integration with Remindo. You can find instructions for…

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Osiris Student: basic functionality

OSIRIS Student is a ‘responsive’ website that can be used on a phone, tablet or computer. It will offer you the following functionality: Check results Check study progress Register for…

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Printers (new) – Basic functionality

All over the university campus you will see Xerox Multifunctional. Mostly these are the big Multifunctionals from the AltaLink series, but in some cases a smaller table model is used….

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Solis-mail on Android (Outlook app)

This manual explains how to set up your UU Solis-mail on your Android device in combination with the Outlook app. The screenshots are made with a Samsung Galaxy A50 phone…

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Printers – MyPrintportal

This manual explains the functionality of the MyPrintPortal. MyPrintPortal is the place to handle all printing related matters. You can go there to upload print jobs, buy print credit, exchange…

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Thunderbird: Set up Solis-mail

In this manual we explain how to set up your Solis-mail and a non-personal mailbox using the mail application Thunderbird. We based this manual on Thunderbird 78 Beta. The final…

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Starleaf: installation

This manual shows you how to install Starleaf on your computer. Once installed, make sure to add the Starleaf add-in for Outlook. Starleaf also has a Support Centre of its…

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Starleaf: create a meeting/lecture

This manual shows you how you can create a Starleaf meeting in Outlook. Video conferencing in Starleaf is suitable for digital meetings and distance teaching. To create a meeting, Starleaf…

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Teams: online classes (Student)

If you’re a student at the UU you can follow online classes. These instructions contain five sections: Part 1: Installing Teams Part 2: Opening Teams and signing in Part 3:…

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Teams: online classes (Teacher)

This manual is meant for teachers who want to give online lectures and classes. The instruction below is divided in 5 parts: Part 1: making a new Team (class) Part…

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Teams for education

Teams is an application you can use to teach or participate in an online class.   Are you a teacher? Click here for the instructions for teaching a class via…

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Teams: chat and work together

Teams is a Microsoft application you can use to work together, chat with colleagues and  share files. Everyone at the UU with an Office 365 account has access to this…

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Outlook: book a meeting room

This manual describes how to book a meeting room in Outlook This manual uses Outlook 365. The steps and screenshots may differ if you use a different version.

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Two-factor authentication: FAQ

Two-factor authentication (also known as 2FA) is an extra security measure used to protect UU’s data and apps. In this FAQ, you can find solutions to common 2FA issues. This…

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Non-Personal Mailbox: Mail (macOS)

In this manual you can read how to configure a non-personal mailbox on a macOS system using Mail. A non-personal mailbox can be a group or department mailbox for example….

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Encrypted hard drive

This manual explains the use of the Ewent EW7040 encrypted hard drive cover. This manual consist of 4 parts: general use, drive encryption, initializing the drive and changing the password….

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Encrypted USB stick

This manual explains the use and functions of the Kingston datatraveler 2000: an encrypted USB-stick that allows you to save data in a secure way. Daily use In order to…

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OneDrive for Business on Mac

This manual explains how to configure OneDrive for Business for Utrecht University staff and students. OneDrive provides 1TB of storage per account.

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U- and O-drive on macOS (SMB)

This manual describes how you can connect to Utrecht University network drives on a macOS device. You need an active internet connection to be able to do this. To connect…

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Printers: the location of all Xerox printers

The location information of all Xerox printers is listed here. The buildings with the associated Xerox Multifunctional printers are listed per area (Utrecht city centre, University College Utrecht, Other and…

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Solis-Mac

All Macs supplied by the University of Utrecht are so-called Solis-macs. This means that they are automatically connected to the central managed Mac network of ITS. The advantage of this…

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Laptop UU: Settings change

Why are we making a change? Over the past months it has become apparent that the performance of UU laptops leaves much to be desired, especially when working from home…

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SURFfilesender

SURFfilesender offers the possibility to securely send files that exceed the maximum message size that is allowed by Solis-mail and UU-Gmail. This can be messages that include large files with…

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VPN on macOS

This manual for macOS users describes how to reach your files on the network drives (U- and O-drive) of the University of Utrecht when you are at home or on…

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Software installation

This manual describes how you can install the software you need from the Software Center on your UU laptop or PC. In the Software Center you can find all the…

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Regional settings adjustment

This tool allows you to choose your preferred regional setting, this has effect on the “Decimal Symbol” and the “Digit grouping symbol”. The “List separator” (this is always the semicolon)…

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MyPhD for Candidates

MyPhD is the application to register en follow PhD tracks. Registration Registering in MyPhD: PhD candidates are required to register in the university-wide PhD-candidate tracking system MyPhD before a PhD…

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MyPhD for Supervisors

MyPhD is the application to register en follow PhD tracks. The use of paper forms with signatures has come to an end. Several approvals will have to be given via…

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Non-personal mailbox: Android

This manual describes how to add a non-personal mailbox (shared mailbox) on your Android device. Actual steps may differ slightly per device and app.

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Bitlocker to Go

This manual describes how to activate and use Bitlocker To Go on an ITS managed Windows 10 workplace.

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SAP-IM: Purchase invoice

SAP Invoice Management SAP-IM is the name of the program used to send invoices and expense claims from non –UU employees to the faculties and service departments for checking and…

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MyWorkplace: Windows 10

When you are a student at the University of Utrecht you have access to a variety of (free) software available through MyWorkplace. You will find more information about the available…

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Citrix Workspace installation

Citrix Workspace is a little piece of software that has to be installed on your device in order to make use of MyWorkplace. Therefore, the installation of the Citrix Workspace…

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OSIRIS lecturer / supervisor

Getting started Log on via www.uu.nl/osirisdocent (for lecturers) or www.uu.nl/osirisbegeleider(for supervisors). An instruction to get started quickly can be found in the Quick Overview. Do you need more instructions? Take a…

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Laptop UU: first time use

When you start to use your new University Windows 10 laptop, there are several things you have to take into account. These instructions describe what you can do to make…

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Vetware: thuiswerken

Je kunt thuis- of mobiel werken met Vetware via RemoteApps. Wanneer je één van de onderstaande handleidingen hebt gevolgd, kun je Vetware starten. Medewerkers en Studenten van de UU Heb…

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Vetware: Quick start guide

This manual describes how to make a quick start with Vetware – on your Solis-workspace (UU computer). Vetware is an application used by the faculty of veterinary medicine.

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RemoteApps: remote working (Windows)

This manual describes how you can use RemoteApps as an employee of the Utrecht University. RemoteApps is used to start applications from any computer, wherever you are. It does not matter whether…

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MyTimetable in Outlook Exchange

This manual describes how teachers can connect MyTimetable to their personal Outlook Calendar.  When you connect MyTimetable to Microsoft Exchange, all activities in MyTimetable will become appointments in your Outlook Calendar….

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Eduroam FAQ

In this FAQ you will find tips when you experience problems connecting to eduroam.

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File encryption (Bitlocker)

Bitlocker is Microsoft software that encrypts different types of data storage. This software protects your hard drive but can also be used to protect and encrypt data on portable data…

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Science ICT-Bèta wiki

Manuals and information specific for the Faculty of Science can be found on the ICT-Bèta site. The site can be reached directly from within the UU domain; from outside, login…

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Solismail on macOS (Mail)

This manual describes how to set up your e-mail (Solis mail), contacts and calendar on your Mac using the default mail program. Do you have Microsoft Office with Outlook on…

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Password forgotten/change

You can change the password that belongs to your Solis-id (and to your UU email address) yourself in case you have forgotten your password or if you want to renew…

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Office 365 for your home PC

Are you an employee or student at Utrecht University? Then you may use Office 365 for free. Use Microsoft Office 365 Pro Plus (Word, Excel, PowerPoint and Skpe) With a licence…

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CtrlWORK on your UU computer

To prevent RSI (complaints of arm, neck and shoulder, also known as ‘KANS’), the university provides the software CtrlWORK. CtrlWORK can help prevent both physical fatigue and mental fatigue. Below…

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Solis-mail on Android (Gmail app)

This instruction guide describes how to configure Solismail (email, contacts and agenda) on an Android tablet or smartphone. The screenshots are made with Android 9.0 and the Gmail app. Screenshots…

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Snipping Tool (Windows 7 or higher)

With Windows Snipping Tool you are able to make screenshots. Below, a brief explanation and its possibilities. You may also watch this short movie with instructions to do so.

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Solismail via Outlook 365

Please note that there is no need to install this at a University computer and that this is prohibited! It will damage your existing Office installation. If you want to…

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Eduroam on Windows 10

This instruction guide describes how to connect your Windows 10 laptop to the wireless network eduroam for the first time. If instead you have problems with your connection to eduroam…

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U and O drive on Mac (WebDAV)

At the moment, you may experience problems using WebDAV. Files that have been copied or moved, may be ’empty’ (size: 0 KB). Please verify that copied or moved files are…

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U and O drive on Windows (WebDAV)

At the moment, you may experience problems using WebDAV. Files that have been copied or moved, may be ’empty’ (size: 0 KB). Please verify that copied or moved files are…

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U and O drive on iPhone/iPad (VPN)*

This manual describes how you can open the files on your Utrecht University network drives using an iPad or iPhone. There are two applications (apps) you will need to do…

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Printers – Printing on Linux

TO BE TRANSLATED Je leest hier hoe je de multifunctional-printers (Xerox) van de UU installeert op je laptop met Ubuntu (20.04.1 LTS). Heb je een andere distrubutie van Linux? Dan…

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Eduroam on macOS

This instruction guide describes how to connect your Mac to the wireless network eduroam. There are several versions of macOS. In this manual, macOS version 10.9 (Mavericks) is used as…

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