MyWorkplace: Windows 10
When you are a student at the University of Utrecht you have access to a variety of (free) software available through MyWorkplace. You will find more information about the available software here: MyWorkplace. This manual describes how to install MyWorkplace using Windows 10. The browser used in this tutorial is Microsoft Edge.
Are you currently working on a university computer? Then you may skip the first 6 steps, and continue reading at step 7.
Make sure you are connected to internet. At Utrecht University, connect to the wireless network eduroam.
Before you can use MyWorkplace you have to install the Citrix Workspace App (Citrix Receiver) on your PC.
Download the “Citrix Workspace app for Windows“.
Click ‘‘Run’’ and execute the file.
Click ‘‘Start’’ .
Tick the box ‘‘I accept the license agreement’’ and click ‘‘install’’.
When the installation of Citrix Workspace App (Citrix Receiver) is complete, click ‘‘Finish’’ and close the webbrowser.
Please note: Do not click ‘‘Add account’’.
Open the webbrowser and browse to www.myworkplace.uu.nl
Don’t have an University email address, but so have a Solis-id (e.g. Summerschool and Matching-candidates)? Log in using <your solis-id>@soliscom.uu.nl
Password: Enter your Solis-id password.
You are now logged into MyWorkplace. By default is Favorites your homescreen. You can add you favorite apps here.
Click the icon ‘‘APPS’’.
All available apps are shown here. From here, you can start your app by pressing the icon.
In this example, Adobe Acrobat Pro has been started and is ready for use. Click on the ’’x’’ icon at the top right to close the window.
When you see “HTML5Client” in the address bar of your browser (see image below) when starting an app, the Citrix Workspace App (Citrix Receiver) is not installed properly, or you have installed the Citrix Workspace App (Citrix Receiver) while you were already logged on to MyWorkplace. In that case, the functionality of MyWorkplace is limited. Restart your browser. If the problem persists, reinstall Citrix Workspace App (Citrix Receiver).
Antivirus scanners may cause technical issues. When you experience a problem, you might try to do the following:
– Add Citrix as an exception to your virus scanner
– Uninstall all existing virus scanners, and (re)install a good antivirus application
– Add Citrix manually as an extension within Google Chrome
To log out form MyWorkplace, click your name in the homescreen at the top-right corner. Click ‘’Log off’’.
For frequently asked questions and answers, check the MyWorkplace FAQ.
Last modified: 5/11/2019