Lost access to your 2FA?
If you do not have the recovery code, we can reset your two-factor authentication for you.
The quickest way to reset your 2FA: Visit our IT desk at the Educatorium or KNG80!
Bring a valid ID-card, passport or European driver’s license. The ICT Desk is open on weekdays between 09:00-15:00h.
Distance learning and/or working from home
We would like to point you to the overview page that contains all information regarding distance learning and working from home
Are you a first year student?
We put together some tips and information for you
Back on the UU campus?
We put together some tips and information for when you are back on campus for the first time after a summer holiday for example.
IT question? WhatsApp us at
Go to the Self service portal for IT requests
The manuals on this website are made for employees and students of Utrecht University and are managed by the department Information and Technology Services (ITS).