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Lost access to your 2FA?

Deactivating your 2FA is done by using the recovery code you saved. If you have not saved it, we can reset the authentication for you.

The quickest way to reset your 2FA: Visit our IT desk at the Educatorium or Kromme Nieuwegracht 80!
Bring a valid ID-card, passport or European driver’s license. The ICT Desk is open on weekdays between 09:00-16:00h.

Distance learning and/or working from home

We would like to point you to the overview page that contains all information regarding distance learning and working from home

Are you a first year student?

We put together some tips and information for you

Back on the UU campus?

We put together some tips and information for when you are back on campus for the first time after a summer holiday for example.

IT question? WhatsApp us at

Go to the Self service portal for IT requests

The manuals on this website are made for employees and students of Utrecht University and are managed by the department Information and Technology Services (ITS).