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Target audience: Staff and Students

Outlook: Turning your Focused Inbox on or off

Since August 2018 Microsoft Outlook has made the ‘Focused Inbox’ a default setting. This means that e-mails will be divided in two categories: ‘Priority’ and ‘Other’. Not everyone prefers this new setting, as it can cause e-mails to get overlooked.

This manual describes how you can reverse this setting and go back to the old division between ‘All’ and ‘Unread’ (or vice versa).

  • How does the Focused Inbox work?

    The Focused Inbox prioritizes your incoming e-mail automatically, it does this based on the subject matter (for example newsletters, automatically generated e-mails and the like) and on the amount of correspondence between you and the sender.

    This functionality is inherent to Microsoft Outlook: the University does not have any influence on this setting.

  • Step 1

    Start Outlook on a UU-computer or laptop.

  • Step 2

    • Select ‘View’ in the top menu
    • Press the button ‘Show Focused Inbox’ 

  • Step 3

     The setting has been changed (see example). You will see ‘All’ and ‘Unread’ as headings above the list of your e-mails.

    You can change this setting at any time.

Last modified: 6/09/2019

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